SHIPPING & RETURNS
Shipping Policy
Our shipping policy ensures that all orders placed on our website are delivered quickly and safely. We offer fast shipping and dispatch products within 48 hours of ordering. All orders are shipped via a reliable courier service and usually arrive within 14 days. We also offer free standard shipping on all orders over $50. We strive to process and ship orders as soon as possible so customers can enjoy their purchases as soon as possible. For customers who need their items quickly, we also offer express shipping options at an additional cost. At Mad Gorilla, we are committed to providing exceptional customer service. If you have any questions or concerns about shipping, please don't hesitate to contact us.
Return & Exchange Policy
At Mad Gorilla, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns and exchanges. To initiate a return or exchange, please contact our customer service team within 30 days of receiving your order. Items must be returned in their original condition and packaging. At Mad Gorilla, we stand behind the quality of our products. If you have any questions or concerns about a product, please don't hesitate to contact us.